For over 20 years Chan has established, managed and coordinated IT and back office operations of leading international banks like Bayerische Landesbank, Credit Suisse, Banca Commerciale Italiana, Republic National Bank of New York and Bayerische Vereinsbank. Chan managed and trained of staff, handled IT budgets and led cross-functional teams.

Chan is the founder of Firmus Asia Company Limited, an IT consulting firm in Hong Kong. He is also a part time lecturer for various renowned universities and a corporate consultant with over 20 years of diversified expertise in management, financial products and Internet application. He has solid experiences in designing, setting up, leading and managing regional offices in Asian countries as well as aligning IT with other business units in an enterprise-wide perspective.

Dr. Jacky Ting is the Digital Services Lead of Greater China Region at Cognizant Technology Solutions (HK) Limited. Prior to joining Cognizant, he worked at PCCW Solutions Limited with the position of Assistant Vice President and Practice Leader in Digital Solutions. In 2011, he is awarded with doctoral degree in Medical Informatics and Data Mining from The Hong Kong Polytechnic University (PolyU). Starting from March 2013, he is appointed as an Adjunct Assistant Professor at the Department of Industrial and Systems Engineering, PolyU, responsible for advising the department in areas of digital services, engineering management, logistics engineering and project management. In 2017, he was awarded as ISE Distinguished Alumni and an Associate Fellow at The Professional Validation Centre of Hong Kong Business Sector (PVCBS).

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Currently, Dr Ting serves in the Digital Business (covering Interactive, Strategy, AI & Analysis and Connected Products/ IoT) at Cognizant, responsible for proactively identifying and recommending strategies for growth, providing leadership to the designated team, playing an advisory role to customers, and providing thought-leadership and guidance in the digital solutions and customer journey area. Dr Ting has over 10 years of digital transformation and business management experience with key emphasis on transformation strategy, digital system design and development (especially Human Science/ Design Thinking, Interactive Solutions, AI, Analytics and IoT technologies), Agile System Development Life Cycle process management, project management, vendor management and program management. His biographical profile has been selected for inclusion in the IoT Heroes Program 2016 and Marquis Who’s Who in the World® 2015, respectively; in 2012, he received the award of Outstanding Youth ICT Achiever in the Outstanding ICT Achiever Awards 2012. Furthermore, his ICT works and research outcomes have been presented in 12 international conferences and published in more than 30 international refereed journals.